Dr Charlotte Flackhill

HCPC Registered Psychologist

'Enhancing Emotional Well-being'

Please contact Dr Flackhill to arrange an appointment

Privacy Statement

This Privacy Policy explains how Dr Charlotte Flackhill uses and protects any information that you provide to her when you engage her services.

Dr Flackhill is committed to ensuring that your privacy is protected. You can be assured that any information you share with Dr Flackhill will only be used in accordance with this statement.

What information is collected?

Dr Flackhill will need your details to enable her to contact you about appointments. She will not contact you for any other reason. She will use the details that you provide to assist with psychological assessment, formulation and when appropriate, the development of a treatment plan. These records will be kept for eight years after Therapy has completed, as recommended by the British Psychological Society.

How is my information stored?

Dr Flackhill uses an encrypted email service to ensure that any communications she sends to you are secure. Notes are stored in a locked filing cabinet and reports are stored securely on an encrypted external hard drive.

Your right to your information

You have the right to ask to see the information Dr Flackhill holds about you. If you would like to see it, please discuss this with her. You can ask her to change or delete information that she has if you consider it to be incorrect. You have the right to ask her to delete information that she holds about you. Please let her know if you wish to discuss this, there may be cetain information that needs to be kept for legal reasons, such as business tax purposes.

Disclosing information to Third Parties

Dr Flackhill will not sell, trade or otherwise transfer your data to any third party, unless there is a clinical need to share information as part of your ongong therapy. Where there is a need to share information with a third party, Dr Flackhill will discuss this with you first.

Use of Cookies

This website does not use cookies.

Changes to Privacy Policy

To continue to ensure that your information is protected in accordance with the most recent guidelines and standards, Dr Flackhill may change this policy from time to time. You are advised to regularly check this page to ensure that you continue to be comfortable with the measures that Dr Flackhill is taking to protect your privacy. This policy is effective from 6th May 2018

07546 155675